Description
Roles & Responsibilities
Property Management
- Administer all aspects of the rent collection process for all tenant billings
- Prepare, distribute, and manage various correspondence to tenants including building memos, and other communication as necessary
- Prepare and process contracts and work orders for services related to property management such as: snow removal, landscaping, building maintenance, utilities, and parking
- Receive, process and coordinate work orders with the building operator and various service providers
- Record, maintain and manage tenant information and property files
- Update and maintain utility lists and accounts for various commercial properties
- Generate, administer and manage invoices and purchase orders as required
- Sustain tenant and broker satisfaction with timely and professional communication
- Provide a high level of customer service to clients, tenants and stakeholders
- Any other duties assigned by the Director
Leasing and Acquisitions
- Assist in the preparation and administration of offers to lease, renewals and other lease documents
- Maintain a document management system to effectively track tenant communications
- Assist in the preparation of offers to lease, renewals and other lease documents
- Prepare lease summaries to effectively track deadlines, rights, and options in leases
- Prepare reports, meeting minutes and other correspondence as requested
- Act as a liaison with brokers and agencies when required
- General assistance in the acquisitions process including correspondence and due diligence
Finance
- Prepare, manage and organize accounts payables while ensuring accurate and timely payment
- Compile and maintain accurate records on operating expenses and income
- Assist in monthly review of accounting records and preparation of monthly cash flow reports
- Assist in annual budget preparation and delivery of year end operating costs reconciliation
- Report, communicate and work directly with the finance team as necessary
Qualifications
- Minimum two years of practical experience within the commercial real estate industry
- Post secondary education within related fields considered an asset
- Excellent written and oral communication skills accompanied by the ability to effectively communicate with stakeholders
- Strong time management skills coupled with the capacity to handle multiple projects with varying deadlines
- Exceptional interpersonal skills with the proven ability to develop and maintain strong working relationships
- Superior organizational skills with the ability to identify and manage priorities effectively
- Detail oriented with an aptitude to learn new processes and procedures
- Ability to problem solve and generate solutions while remaining tactful and strategic
- Proven customer support and customer service experience
- Basic knowledge of accounts payable and receivable processes
- Proficient in Microsoft Office applications
- Experience with an ERP or property management accounting software considered an asset
- Continuous demonstration of accountability, respect and integrity
- Access to a vehicle and clean Class 5 licence